With over 3000 journalists and informational professionals using RAPID Browser in more than 30 media organisations, it has become necessary to establish the users' group, allowing users real input on how RAPID Browser is developed to serve their needs. The KnowledgeView users' group will feature an online site on and at least one users' get-together per year.

The successful informal users group meeting, held in Abu Dhabi in June 2007, and attended by leading users of RAPID Browser and RAPID Archive, recommended the establishment of the users' group. It also provided real input for the new advanced features found in RAPID Browser 1.6 and RAPID Archive 2.0, released in February 2008.

• Membership of the users' group is free for all licensees of KnowledgeView software with a maintenance contract. The services offered to members of the users group are:
• Online access to latest technical information on RAPID Browser, RAPID Archive and new developments on online and mobile publishing, and convergent newsroom solutions. Users can post comments, ask questions, exchange experiences and suggest new features.
• Online 'Write Boards' and message boards allowing users to post their experiences on the use of the software for editorial workflow and multi-publishing, and share it.
• Advanced notices of KnowledgeView's plans for new product features, inviting users to have an input into these features.
• Invitation to the Users' Group annual meeting to be held later in 2008.

Ms. Manal Moukaddem, MENA region Marketing and Support Manager said “The Users' Group online site is a major initiative for KnowledgeView, intended to extend the level of support provided to the community of KnowledgeView products users, provide real interaction with users and exchange of experiences by them. We look forward for users' participation and to their comments and questions”.

For Further Information or register to the online site

Please contact Mr. Guy Abou Jaoude, Support Desk Manager, on guy@knowldegeview.co.uk and +96170850084

About KnowledgeView

KnowledgeView Ltd is a UK-based company with headquarters in London and offices in the Middle East. The company was founded in 1995 to develop cross-media publishing, news management and editorial sharing systems. KnowledgeView’s customers include Independent News and Media, Media Communication Group and others in Europe. In the Middle East, KnowledgeView is a leading newspaper integrator providing consultancy as well as technology, acting as a marketing and technology bridge between Europe and the Arab world.
KnowledgeView’s RAPID Browser is a powerful news management and editorial sharing system for automating acquisition, classification and enhancement of news and media content; and creating packages for cross-media publishing serving convergent newsrooms, designed to streamline production and create additional revenues.
RAPID Browser has set the standard for the next generation of news management systems with its ability to gather content from a wide variety of sources such as news agencies, correspondents’ reports, RSS feeds, video and audio; and the power it puts in the hands of users to define their own ways of filtering and acting on items that match their interests. By integrating RAPID Browser with Adobe publishing software and with third-party publishing systems such as web CMS, Adobe software and mobile applications, KnowledgeView provides integrated editorial and publishing systems for newspapers.
RAPID Archive, integrated with RAPID Browser and based on XML server technology, provides strategic rich-media archiving for publishers.